Last Updated: July 15, 2026
Specialty Enzymes & Probiotics (“Specialty Enzymes,” “we,” “us,” or “our”) respects your privacy. We are committed to handling personal information in a clear, responsible, and secure manner.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit specialtyenzymes.com, contact us, request information, submit an inquiry, communicate with our team, or otherwise interact with our website, products, services, or business.
Our website is designed primarily for business-to-business use by customers, prospective customers, suppliers, manufacturers, distributors, consultants, and other business contacts.
By using our website or providing information to us, you acknowledge that you have read and understand this Privacy Policy.
Information We Collect
We collect only the information reasonably needed to support our website, respond to inquiries, communicate with business contacts, and operate our business.
Depending on how you interact with us, we may collect:
Contact Information
Your name, company name, job title, mailing address, email address, phone number, and other business contact details.
Inquiry and Communication Information
Information you provide when you complete a contact form, request product information, ask for technical or sales support, request samples, submit documentation, or communicate with us by email, phone, text message, or other channels.
Business Relationship Information
Customer, supplier, distributor, manufacturer, consultant, or business contact information; order-related details; product interests; project information; and related business communications.
Website and Device Information
IP address, browser type, device information, pages visited, referring website, general location information, and information collected through cookies or similar technologies.
Text Messaging Information
Your mobile phone number, text message opt-in status, consent records, message history, and communication preferences, if you choose to receive text messages from us.
Other Information You Provide
Information included in messages, forms, attachments, or other communications sent to us.
Please do not submit sensitive personal information through our website unless we specifically request it for a legitimate business purpose.
How We Collect Information
We may collect personal information:
- Directly from you when you submit a form, contact us, request information, provide a business card, respond to our communications, or otherwise provide information to us.
- Automatically through our website, including through cookies, analytics tools, server logs, and similar technologies.
- From business contacts or third parties, such as your employer, company representatives, trade show contacts, referral sources, service providers, publicly available sources, or other business partners.
- From service providers that help us support our website, communications, customer service, marketing, security, or business operations.
How We Use Information
We use personal information to support our business relationships, respond to requests, and provide a reliable experience for website visitors and business contacts.
We may use personal information to:
- Respond to inquiries, questions, requests, and communications.
- Provide information about our products, ingredients, services, capabilities, documentation, and business offerings.
- Manage customer, supplier, distributor, manufacturer, consultant, and other business relationships.
- Process requests for samples, quotations, technical support, documentation, orders, or other business transactions.
- Communicate with you by email, phone, mail, text message, or other channels, where permitted by law and based on your communication preferences.
- Send administrative, transactional, service-related, or business relationship communications.
- Send marketing or promotional communications, where permitted by law or with your consent when required.
- Operate, maintain, improve, and secure our website, systems, services, and business operations.
- Understand website usage and improve our content, user experience, and business communications.
- Protect against fraud, unauthorized activity, security incidents, and misuse of our website or systems.
- Comply with legal, regulatory, contractual, and internal business requirements.
- Protect our rights, property, safety, customers, business partners, and others.
Text Messaging and SMS Communications
If you provide your mobile phone number and choose to receive text messages from us, we may use your phone number to send SMS or MMS messages related to your inquiry, account, order, project, business relationship, customer service, product information, or other communications you requested or agreed to receive.
Text messaging consent is not required as a condition of purchasing any product or service from us.
Message frequency may vary. Message and data rates may apply. You may opt out of text messages at any time by replying STOP. You may request help by replying HELP or by contacting us using the information listed below.
No mobile opt-in information, text message consent, or phone numbers collected for SMS purposes will be shared with third parties or affiliates.
We do not sell, rent, or disclose your SMS opt-in information or text messaging consent for third-party or affiliate marketing purposes.
How We Share Information
We may share personal information only as needed for legitimate business, operational, legal, or compliance purposes.
We may share information with:
Service Providers and Vendors
Companies that help us operate our website, manage communications, provide customer support, host data, perform analytics, support sales or marketing activities, maintain security, or otherwise operate our business.
Affiliates and Related Entities
Related companies within our corporate group, where appropriate for legitimate business purposes. However, mobile opt-in information, text message consent, and phone numbers collected for SMS purposes will not be shared with third parties or affiliates.
Business Partners at Your Direction or as Needed for Business Purposes
Parties involved in fulfilling your request, supporting a project, coordinating documentation, processing an order, or managing a business relationship.
Legal, Compliance, and Protection Purposes
Government authorities, legal representatives, courts, or other parties when necessary to comply with applicable law, regulation, subpoena, court order, legal process, contractual obligation, or to protect rights, safety, property, or business interests.
Business Transfers
Parties involved in a potential or actual merger, acquisition, financing, reorganization, sale of assets, corporate transaction, or similar business event.
We do not sell personal information in the traditional sense of exchanging it for money. If any website analytics, advertising, or tracking activity is considered a “sale,” “sharing,” or targeted advertising under applicable privacy laws, you may have the right to opt out as described below.
Cookies and Website Technologies
Our website may use cookies, pixels, analytics tools, server logs, and similar technologies to operate the website, understand website activity, improve content, support security, and improve the user experience.
You may be able to adjust your browser settings to refuse or remove cookies. If you disable cookies, some website features may not function properly.
Analytics and Website Improvement
We may use analytics tools to better understand how visitors use our website. These tools may collect information such as IP address, device information, browser type, pages visited, referring pages, and interactions with our website.
We use this information to help maintain a clean, useful, and reliable website experience and to improve our content, navigation, and communications.
Third-Party Websites
Our website may link to third-party websites, platforms, resources, or content. We are not responsible for the privacy practices, security, content, or policies of third-party websites.
If you visit a third-party website, you should review that website’s privacy policy and terms.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information.
However, no method of transmission or storage is completely secure. Please do not send sensitive or confidential information through unsecured website forms or communication channels unless we have specifically instructed you to do so.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business records, manage our relationship with you or your company, comply with legal or contractual obligations, resolve disputes, enforce agreements, and protect our rights.
Retention periods may vary depending on the type of information, the nature of our relationship, legal requirements, and business needs.
Your Privacy Rights and Choices
Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information.
These rights may include the right to:
- Request access to or a copy of personal information we maintain about you.
- Request correction of inaccurate personal information.
- Request deletion of personal information.
- Request that we limit or restrict certain uses of personal information.
- Opt out of certain marketing communications.
- Opt out of certain sales, sharing, targeted advertising, or profiling, where applicable.
- Appeal a decision we make regarding a privacy request, where required by law.
These rights may be subject to limitations and exceptions under applicable law. We may need to verify your identity before responding to a request.
You may exercise your rights or submit a privacy request by contacting us using the information listed below.
Communication Preferences
You may opt out of promotional emails by following the unsubscribe instructions included in those emails or by contacting us directly.
Even if you opt out of promotional communications, we may still send non-promotional, transactional, administrative, or business relationship communications.
You may opt out of text messages at any time by replying STOP to a text message from us.
Children’s Privacy
Our website and services are intended for business users and are not directed to children.
We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take appropriate steps to delete it.
International Visitors
Specialty Enzymes is based in the United States.
If you access our website or provide information from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where we or our service providers operate.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations.
When we update this Privacy Policy, we will revise the “Last Updated” date above. Your continued use of our website after any update means you acknowledge the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your privacy rights, you may contact us at:
Specialty Enzymes & Probiotics
4880 Murrieta Street
Chino, CA 91710
United States
Email: marketing@specialtyenzymes.com
Phone: (909) 613-1660